At Rontyali, we take pride in delivering high-quality products to our customers. Please read our return, exchange, and refund policy carefully before making a purchase. We have 7 days Return, Exchange and Refund policy.

1. No Returns, Exchanges, or Refunds

  • We do not accept returns, exchanges, or refunds for our products, except in the case of:

    • Major Damage during transit.

    • Wrong Item Delivered (Size, Color, or both different from the order).

    • Returns and refunds are not applicable for personal care and beauty products.

2. Return & Exchange Process

If your order meets the above criteria, you can request a return, exchange, or refund by visiting Return Request Page.

Steps to Initiate a Return:

  1. Fill out the Return Request Form on our website.

  2. Once your request is verified, our delivery partner will pick up the product.

  3. The product must be unused, in original packaging, and with all tags intact for successful return processing.

3. Refund Policy

  • Once the returned product is received and inspected, we will process the refund.

  • Refunds will be issued within 7 working days after successful pickup.

  • The amount will be credited to the same payment method used for the purchase.

4. Contact Us

For any return, exchange, or refund-related queries, feel free to reach out to us:
📧 Email: support@rontyali.com
📞 Phone: +91 97971 17606

We appreciate your trust in Rontyali and are committed to ensuring a hassle-free shopping experience!